Privacy Policy

APX Training and Development Company Ltd
Website: www.apxtraining.co.uk
Last Updated: April 2026

Introduction

This Privacy Policy explains how APX Training and Development Company Ltd (“we”, “us”, or “our”) collects, uses, and protects your personal information when you use our website and services (“Services”).

This includes when you:

Visit our website at www.apxtraining.co.uk

Register for training programmes, memberships, or resources

Make a purchase

Engage with us via email, marketing, or events

If you have any questions, contact us at:
📧 [email protected]

Summary of Key Points

We only collect the information we need to deliver and improve our Services

We do not process sensitive personal data

Payments are securely handled by third-party providers

We use cookies and tracking tools to improve your experience

You have rights under UK GDPR

1. What Information We Collect

Personal Information You Provide

We collect information you provide directly when you:

Register for programmes or memberships

Purchase products or services

Download resources

Contact us

This may include:

Name

Email address

Phone number

Job title or business information

We do not collect or process sensitive personal data.

Information Collected Automatically

When you visit our website, we may collect:

IP address

Browser type

Device information

Pages visited and usage behaviour

You can control location tracking through your device settings.

Information from Third Parties

We may receive data from:

Social media platforms

Marketing partners

Public databases

This helps us improve accuracy and personalise your experience.

2. How We Use Your Information

We use your information to:

Deliver and manage training programmes, memberships, and resources

Process payments and provide access to purchased content

Communicate with you (support, updates, service messages)

Send relevant marketing (where permitted)

Improve our website and services

Maintain security and prevent fraud

Comply with legal obligations

3. Payments and Financial Data

Payments for our Services are processed securely by third-party providers, including:

Stripe

Square

We do not store your full payment details (such as card numbers).

When you make a payment, your information is handled in accordance with the provider’s own privacy policy and security standards.

4. Training Platform and Service Delivery

We use third-party platforms to deliver our training, digital products, and memberships (e.g. course platforms and membership systems).

These platforms may store:

Your login details

Course progress and activity

Interaction with training materials

This data is used solely to deliver your learning experience and improve our Services.

5. Sharing Your Information

We may share your data with trusted third parties, including:

Payment processors (Stripe, Square)

Email marketing and CRM systems

Course and membership platforms

Professional advisers (legal, accounting)

We only share what is necessary and never sell your personal data.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

Improve website functionality

Analyse website traffic and usage

Support marketing and advertising efforts

Cookies may include:

Essential cookies (required for site functionality)

Analytics cookies (e.g. tracking visitor behaviour)

Marketing cookies (e.g. Meta/Facebook or Google tracking)

You can manage or disable cookies through your browser settings.

7. How Long We Keep Your Information

We retain your data only as long as necessary to:

Deliver our Services

Comply with legal, tax, and regulatory requirements

When no longer needed, your data is securely deleted or anonymised.

8. How We Keep Your Information Safe

We implement appropriate security measures to protect your personal data.

However, no system is completely secure, and we cannot guarantee absolute security.

9. Children’s Privacy

Our Services are not intended for individuals under 18.
We do not knowingly collect data from minors.

10. Your Privacy Rights (UK GDPR)

Under UK GDPR, you have the right to:

Access your personal data

Correct inaccurate information

Request deletion of your data

Object to certain processing

Request data portability

Withdraw consent where applicable

You also have the right to complain to the Information Commissioner's Office (ICO).

Withdrawing Consent

If we rely on your consent, you can withdraw it at any time by contacting us.

Marketing Preferences

You can opt out of marketing at any time by:

Clicking “unsubscribe” in emails

Contacting us directly

11. Do Not Track

We currently do not respond to “Do Not Track” browser signals due to lack of standardisation.

12. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in law or our Services.

The latest version will always be available on our website.

13. Contact Us

If you have any questions about this policy or your data:

APX Training and Development Company Ltd
📧 Email: [email protected]
📞 Phone: +44 7457 404 970
📍 Address: 42 Weavers Way, Chipping Sodbury, Bristol, BS37 6FH

14. Your Data Requests

To request access, correction, or deletion of your data:
📧 [email protected]

We will respond in line with UK GDPR requirements.